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Privacy & Trust

Our Privacy Policy

NY Vanta Contractors (operating as Titan Sidewalk Repairs Queens) respects your privacy and is fully committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, safeguard, and disclose information when you visit our website, request a free sidewalk estimate, submit a form, or contact us for sidewalk repair, replacement, installation, DOT violation removal, or related services in New York City.

We comply with applicable U.S. federal laws and New York State regulations, including the **New York SHIELD Act** (as amended in 2024/2025), which requires reasonable safeguards to protect the private information of New York residents and sets strict timelines for breach notifications.

Information We Collect

We collect only the information necessary to provide our services:

  • Name, phone number, and email address
  • Property address and project details (e.g., sidewalk cracks, violations, tree root damage)
  • Any photos, descriptions, or additional information you provide for estimates or services

We limit collection to what's essential and do not gather sensitive data without your explicit consent.

How We Use Your Information

Your information helps us:

  • Respond to inquiries, provide free estimates, and schedule inspections/repairs
  • Handle NYC DOT permits, violation resolutions, and ensure code-compliant work
  • Communicate project updates and deliver excellent customer service
  • Improve our services and website experience

We do not sell, rent, or trade your personal information to third parties for any purpose.

Cookies and Website Data

Our website uses essential cookies and similar tools to ensure proper functionality and gather anonymous usage data (e.g., page views) for performance and analytics. This data does not personally identify you. You can manage or disable cookies through your browser settings.

Information Sharing

We share your information only when necessary:

  • With trusted partners (e.g., payment processors or subcontractors) under strict confidentiality agreements
  • With NYC DOT or authorities for permits, compliance, or violation handling
  • When required by law, to protect our rights, or in response to legal processes

All sharing is limited and handled responsibly.

Data Security

We implement reasonable administrative, technical, and physical safeguards — tailored to our size as a small business — to protect your information from unauthorized access, misuse, or disclosure, in full compliance with the NY SHIELD Act. While no system is 100% secure, we take proactive steps to minimize risks.

Your Rights

You may request access to, updates/corrections of, or deletion of your personal information by contacting us directly. We will respond within a reasonable timeframe (and in line with any applicable legal requirements).

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in laws, our services, or business practices. The latest version will always be posted here.

Last Updated: January 12, 2026

Contact Us

If you have any questions about this Privacy Policy or your information, please reach out:

NY Vanta Contractors / Titan Sidewalk Repairs Queens
Email: info@nyvantacontractors.com
Phone: (718) 555-1234
Serving Queens & NYC